No set up fees. No fixed term contracts. We only charge for the work we do.
Phone: 020 3004 8841
"Aleksandra and her team at ‘Doctors Secretary’ work with a number of our consultants to run the secretarial side of the practice.
With their impeccable attention to detail and superb patient facing skills, we know that all information will be accurate and that we can get on with the job of invoicing.
If we have queries they respond immediately and are always available to assist our team.
We are very happy to recommend Aleksandra and her team to any of our consultants, who are looking for a secretary to run their practice."
"Aleksandra and her team have supported my practise for the last year. I offer medical specialty consultations across different sites and different modalities (face to face and remote consults). I have peace of mind with schedule management, medical correspondence that reaches patients quickly and prompt resolution of patient queries, in and out of hours. The thing that patients appreciate most and find it to relieve their anxieties is being able to get prompt responses and clear communication at all times. That is a service that Doctor's Secretary offers and is a service that benefits private medical practise significantly, whilst supporting patients in their journey with us. Aleksandra is proactive with my bookings, kind to my patients and makes herself available to me and my patients at all times. I would recommend Doctor's Secretary to any colleague."
“I moved to Doctor's Secretary from my previous medical services provider in November 2018. My private practice is based out of three different locations and I perform endoscopies as well as consultations. In the past patients would often receive incorrect instructions for their procedure or incorrect date and location information for their follow up. This caused considerable inconvenience and reflected badly on my practice.
After switching to Doctor's Secretary, patients now have a much better experience. Doctor's Secretary provide me with a designated person who has an understanding of the way I work and how I expect my patients to be served.
Doctor's Secretary provide a friendly, reliable service and have been of great help assisting the growth of my private practice in the last few months.
I would strongly recommend Doctor's Secretary.”
"I hired Doctor's Secretary because I needed a bit of help with setting up my social media profiles and posting on Facebook as well as making sure that existing information available on the internet about me is accurate. Aleksandra did a great job. She was very professional, she followed my instructions and she was easy to get hold of. I would be happy to recommend Aleksandra and Doctor's Secretary services."
"We are happy with the service covering our overflow calls on the booking line as well as patients queries"
If you work hard for your patients, you deserve to have someone in the background working equally hard for you. Making most of your time through effective communication with clinics and labs as well as good calendar management is where we can make a difference for your private practice.
We will make sure that your phone and inbox are always covered and that your patients have a positive experience starting from the moment they want to arrange an appointment to the point when they receive the bill and patient feedback request.